Brookville is the Queens community around Brookville Boulevard and Brookville Park, on the western edge of Rosedale. Queens Community Board 13 lists Brookville as one of its communities. If water has reached a basement or a first floor here, call (516) 845-9582 and describe the room, the source and how long the water has been there.
The pages below explain the work in more detail. Start with basement water cleanup, storm water damage cleanup and sewage backup cleanup. If you are unsure whether this is the right page for your address, the service area page lists every place we cover.
Brookville at a glance
These published facts help explain where water problems start here.
Place
A Queens community around Brookville Boulevard and Brookville Park, on Rosedale's western edge.
Park
Brookville Park covers 90 acres, includes Conselyea's Pond and borders Springfield Gardens.
Naming
Brookville Boulevard was renamed in the 1920s from Old Foster's Meadow Road.
Flood zone
Neighborhood-specific FEMA flood-zone status not verified. Use the FEMA map for your own address before relying on a zone.
A boulevard with a flood record and a bluebelt next door
On June 4, 2012, the National Weather Service lists flooding on Brookville Boulevard from 149th Street to Rockaway Boulevard when the Inwood gauge reached 8.8 feet. The city also names Brookville Triangle as one of the stormwater management areas in its southeast Queens drainage program, which committed $1.9 billion in 2018.
A bluebelt is a planned stormwater area, not a promise that no water will reach a house. For a homeowner, the useful step is to check the FEMA flood map for your address and to keep sump pumps, floor drains and downspouts working.
Brookville calls
Call for same-day response when available.
When water is rising in a basement
Basements fill fast and the danger is electrical. Act in this order.
Do this first, in this order
- Do not go down the stairs if the water is near outlets, a furnace or the panel.
- If the water is only on the floor and the panel is dry, turn off the main water valve to rule out a burst line.
- Unplug nothing that stands in water. Call your electric utility if the meter or panel is wet.
- Move boxes and papers up from the lowest shelves once the room is safe.
- Call (516) 845-9582 and tell us whether the water is clear, gray or dark and smelly.
We do not promise an arrival time, but we explain what we can do the same day and give a written scope before work starts.
Before the crew is on site
These notes cover the first hour.
Find the source
A burst pipe, a failed pump and a sewer backup are handled differently.
Keep power safe
Never stand in water to reach a breaker.
Protect people
Keep children and pets away from dark or smelly water.
Photograph
Take photos of the waterline and the items affected.
Call the line
(516) 845-9582 is answered around the clock.
Tracing the name: Foster's Meadow
This area was once called Foster's Meadow, a colonial name tied to fresh water, and Brookville Boulevard was Old Foster's Meadow Road until the 1920s. Most of Rosedale was built up as suburban housing in later decades, with much of the architecture dating from the 1950s and 1960s.
We mention the history only because older houses may have repaired or replaced plumbing, and a licensed plumber can tell you what yours has. We do not assume that any house here is more likely to leak.
Sewer backups and the NYC rules that apply
The owner is responsible for the sewer pipe that runs from the house to the city main, and DEP asks residents to report sewage backing up into a home through 311. Write down the complaint number you are given, because the agency uses it to follow up.
Sewage is never a do-it-yourself drying job. Our sewage backup page explains protective cleanup, and the water extraction page explains how standing water is removed before drying starts. Professional drying follows the published ANSI/IICRC S500 standard, and you may ask any company whether its crews work to it.
What drives cost in Brookville
We explain scope and price before work starts.
Basement size
More floor area means more extraction and drying.
Finishes
Carpet, drywall and trim add removal and disposal.
Water type
Clear, gray and sewage water follow different steps.
Equipment days
Heavy materials stay wet longer.
Rebuild scope
Carpet, drywall and trim go back after drying is confirmed.
A sudden pipe or pump failure and a flood are treated differently by most policies. Read yours before an adjuster visits, and keep every receipt.
Common questions
Where is Brookville in relation to Rosedale?
Brookville Park is on Rosedale's western border, next to Springfield Gardens, and Brookville Boulevard runs through the area. Part of the neighborhood sits along the line with Nassau County, so permit and agency questions can differ by block.
Did Brookville Boulevard flood in past storms?
The National Weather Service lists flooding on Brookville Boulevard from 149th Street to Rockaway Boulevard when the Inwood gauge reached 8.8 feet on June 4, 2012. That is a road record, so it does not tell you about any one home.
Is a sump pump enough for heavy rain?
A pump helps only while it has power and a clear discharge line. Test it before a storm, know where it drains, and call a plumber if it runs without stopping. We cannot promise that any system will stop water from entering.
What should I do first if a basement floods?
Stay out of the water if any outlet, cord or appliance may be live. Call your electric utility if the panel or meter is wet, photograph the damage from a safe spot and then call us.
Need help now?
Our line is open around the clock.