Springfield Gardens is a Queens community just west of Rosedale. It is bounded on the north by Saint Albans, on the east by Laurelton and Rosedale, on the south by JFK Airport and on the west by Farmers Boulevard. If water has entered a home here, call (516) 845-9582 and tell us the room, the source and the water depth.
For the services most often needed after a storm, see flood damage cleanup, water extraction, basement water cleanup and structural drying. Our Rosedale home page explains how the line works.
Springfield Gardens at a glance
These published facts shape how a water job is planned here.
Place
A Queens community bordering Rosedale, Laurelton, Saint Albans and JFK Airport.
Water
Springfield Park, with Springfield Lake at its center, lies on the west side of Springfield Boulevard.
Agencies
The city DEP covers water and sewer, and the Department of Buildings covers permits.
Flood zone
Neighborhood-specific FEMA flood-zone status not verified. Streets can differ, so check your own address.
Years of drainage work in southeast Queens
In 2018 the city said it had committed $1.9 billion to drainage in southeast Queens, naming Springfield Gardens, Rosedale, Laurelton and Saint Albans among the neighborhoods. The money goes largely to trunk sewers along 150th Street, Guy Brewer Boulevard, Farmers Boulevard and Springfield Boulevard.
Stormwater management areas, called bluebelts, include Springfield Lake and Brookville Triangle. Officials quoted in the release described flooding and ponding that can linger for days after heavy rain. We repeat that as the city's own description, not as a count of damaged homes.
Springfield Gardens calls
Call for same-day response when available.
If storm water has entered a room
Water that follows heavy rain may carry sewage or street runoff. Treat it as unsafe until it is cleaned.
Do this first, in this order
- Keep children and pets out of the room and away from the water.
- Leave the panel alone if the floor is wet. If the meter or panel is wet, call your electric utility or 911.
- Do not use a household vacuum to pick up the water.
- Photograph the wet items and how high the water reached.
- Call (516) 845-9582 and tell us how deep the water was and how long it stayed.
We do not promise an arrival time, but we explain what we can do the same day and give a written scope before work starts.
Steps to take while help is arranged
Short, safe steps that reduce damage.
Know the source
Rain, a drain and a pipe lead to different cleanup.
Stay safe
Do not enter water near outlets or appliances.
Lift items
Raise papers and electronics to a dry place.
Open windows
Only if the weather allows and the room is safe.
Call the line
(516) 845-9582 is answered around the clock.
Heavy rain and ponding on Springfield Boulevard
Water that stands in the street for days is a good reason to watch low rooms. Check the bottom of exterior doors, window wells and the floor drain after each heavy rain, and look for damp baseboards that appear a day or two later.
Report street flooding to 311 so the city has a record. For water inside the house, tell us what you can see and we will suggest the next step. Ask your city building department before you start repairs that may need a permit.
From extraction to drying in a low-rise home
In a low-rise home, water usually reaches a basement or a ground floor first. Crews extract standing water, remove materials that cannot be dried, clean the structure and set air movers and dehumidifiers. Daily moisture readings show when the structure reaches its drying goal.
Our structural drying page explains what the equipment does and our carpet water damage page explains what happens to wet carpet and pad.
What drives cost in Springfield Gardens
We explain scope and price before work starts.
Water depth
Depth decides how high materials are wet.
Contamination
Storm and sewer water add cleaning steps.
Flooring
Carpet, laminate and wood follow different paths.
Contents
Furniture and boxes may need to be moved and listed.
Rebuild scope
Rebuilding waits until the structure has dried to its goal.
Storm runoff that enters from outside is usually a flood claim, which standard policies tend to exclude. Ask your insurer, and save dated photos.
Common questions
Is Springfield Gardens inside Rosedale?
No. It is a separate Queens community that borders Rosedale, and Rosedale and Laurelton meet it on the east. We take calls from both and the NYC rules are the same on either side of the line.
Which ZIP codes does Springfield Gardens use?
Published sources list 11434 for the western part and 11413 for the eastern part. Check the ZIP on your own mail, and tell us your street when you call so we can confirm what we can do.
Has the city worked on flooding here?
Yes. The city's 2018 release on southeast Queens lists Springfield Lake among its bluebelt stormwater areas and Springfield Boulevard among its large trunk sewer routes. Street projects do not stop water from entering a private basement.
Does insurance cover storm flooding?
Standard homeowners policies usually exclude flood. Flood cover is a separate policy, and sudden pipe damage is treated differently. Ask your insurer, check your policy and photograph the loss before cleanup.
Need help now?
Our line is open around the clock.